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HURRICANE HARVEY INFORMATION

If you have an EMERGENCY call 911.

To sign up for Emergency Notifications and City Messages, CLICK HERE. To listen to the latest call-out message, call (409) 643-5775. 

HURRICANE HARVEY DISASTER OUTREACH

Galveston County Residents can find information and apply for assistance on the county website: http://www.galvestoncountytx.gov/hd/Pages/DisasterOutreach.aspx 

CITY FACILITIES

All City Facilities have resumed regular operational hours.

USEFUL LINKS

The Galveston County Office of Emergency Management has created a webpage with lots of useful information such as how to safely clean up flood damage and mold, how to properly dispose of medicines, disinfecting wells, disaster debris information and much more. Check it out here: http://gcoem.org/harvey-recovery-fact-sheets/

The Red Cross has a variety of programs, including IMMEDIATE FINANCIAL ASSITANCE PROGRAM for those with significant damage from Harvey.

National Church Residences offers help for seniors (55+). Call the Seniors Hotline @ 844-259-4747. 

WATER BILLING
The water billing department will NOT charge late fees or conduct cutoffs for the month of September top give citizens time to pay their bills or seek assistance from outside agencies.  Normal operations will resume October 1st. For question call (409) 643-5923.

FEMA
If you have sustained property damage due to Hurricane Harvey, we encourage you to submit your assistance application to FEMA as soon as possible. www.fema.gov/apply-assistance, or call 1-800-621-FEMA (3362). You will be asked for a Disaster Relief (DR) number which is 4332 for Hurricane Harvey in Texas.

TEXAS CITY ISD
Information related to TCISD can be found on their website here: https://www.tcisd.org/our-district/hurricane-harvey

BEWARE OF FRAUD:
It is an unfortunate reality that there are those who will take advantage of people suffering after natural disasters. Beware of scammers in the aftermath of Hurricane Harvey. Here are a few guidelines to follow:

  1. If an individual or company calls you or knocks on your door unsolicited, it is likely a scam.

  2. If an individual or company offers to do work for you, but wants payment up front, it is probably a scam.

  3. Reputable companies are licensed and bonded and will not take offense to you asking for proof of these documents.

  4. Ask contractors for an estimate in writing. If they are not willing to give you a written proposal, this is likely a scam.

  5. Do NOT pay in cash for contractor services. Using a bank card offers you protections and all legitimate businesses accept them. Anyone demanding cash payment is likely trying to scam you.

  6. FEMA warns that there are companies that replicate services of Federal Government entities and there are typically fees associated with their services. Most Federal Government services, if not all, are free of charge.

  7. Always make it a practice to reach out to the appropriate Federal agency first to inquire about the validity of the service, specifically if a fee is associated with it.

FIRE PREVENTION
If you know or suspect that any of your electrical outlets have come into contact with water, we strongly recommend that your home is inspected by a licensed electrician before the power is turned back on.

GALVESTON COUNTY HEALTH DISTRICT
The Galveston County Health District has launched a health and safety resource for our community as we all begin the process of recovering from Harvey. Information on flood safety, wound care, tetanus prevention, food and water safety, mosquito prevention and more is available at www.gchd.org/harvey.

BUSINESS INFORMATION AND USEFUL LINKS

GARBAGE/DEBRIS

Republic Waste has sustained damage at their facility as a result of the storm and the landfill is not accessible at this time. They will not be collecting trash today or tomorrow, but they are working hard in an effort to resume normal operations beginning Friday, September 1st. We will continue to post updates.

Many homes in our area have had some flooding and we anticipate residents will begin placing storm debris at the curb. In order to speed up the process for our collection crews and ensure that your debris is able to be picked up, please do not place debris near or on any fence, mailbox, downed electrical wiring, water meters, fire hydrants, transformers or under low power lines. Please do not place any items in locations that could block or obstruct water flowing into storm drains.

If you are willing and able to bring your bagged household garbage, tree limbs and recyclables to the Texas City Biosphere, located at 3301 Loop 197 North, we have room to accommodate it. However, please DO NOT bring storm debris like sheetrock, carpet, roofing materials, etc. as we do not have a way to dispose of it.

Please make separate piles as shown in the image below:

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